Elvarg

Privacy Policy

Last updated: June 3, 2026

1. Information We Collect

When you use Elvarg, we may collect the following information:

  • Account Information: Username, email address, and password (hashed) when you register.
  • Character Data: In-game character names, stats, and activity linked to your account.
  • Payment Information: When you make a purchase, payment details are processed securely by Stripe. We do not store your full credit card number.
  • Usage Data: IP addresses, browser type, pages visited, and timestamps for security and analytics purposes.
  • Voting Data: Your username and IP address when you vote for our server on third-party voting sites.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the game server and web portal.
  • Process transactions and deliver in-game items.
  • Verify account ownership and prevent fraud.
  • Enforce our server rules and terms of service.
  • Send important account notifications (e.g., password resets, order confirmations).
  • Maintain highscores, vote leaderboards, and other community features.
  • Improve our services through aggregated analytics.

3. Cookies

We use cookies and similar technologies for:

  • Session Cookies: To keep you logged in and maintain your session.
  • Security Cookies: CSRF tokens to protect against cross-site request forgery.
  • Preference Cookies: To remember your settings and preferences.

You can control cookies through your browser settings, but disabling them may affect site functionality.

4. Third-Party Services

We use the following third-party services that may process your data:

  • Stripe: For secure payment processing. Stripe's privacy policy applies to payment data. See stripe.com/privacy.
  • Vote Sites: When you vote, third-party voting sites may collect data according to their own privacy policies.
  • Discord: If you interact with our Discord community, Discord's privacy policy applies.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Specifically:

  • Account Data: Retained until you request account deletion.
  • Order/Payment Records: Retained for a minimum of 2 years for legal and dispute resolution purposes.
  • Game Data: Character data and highscores are retained for the lifetime of the server.
  • Server Logs: IP addresses and access logs are retained for up to 90 days.

6. Data Security

We take reasonable measures to protect your information, including:

  • Passwords are securely hashed and never stored in plain text.
  • All web traffic is encrypted via HTTPS.
  • Payment data is handled by PCI-compliant Stripe infrastructure.
  • Access to user data is restricted to authorized administrators.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Opt out of non-essential communications.

To exercise these rights, please contact us through our support system or via Discord.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes through the website or email. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy, please reach out through our support system or join our Discord server.